Domestic Shipping Information
If an order is received by 3:00pm EST Monday through Friday (and it is in stock) it will ship the same day. Once the order leaves our location, standard delivery time within the U.S. usually ranges from 3-7 days. You may view your shipment tracking information by checking your current active orders in the Account section of the site.
For U.S. destinations, our shipping options are as follows:
| UPS Ground (3-5 business days) |
| UPS 2nd Day |
| UPS Next Day |
| UPS Saturday Delivery |
Post Office Boxes, A.P.O., and F.P.O Shipments
Shipments to PO Boxes, Maine, Montana, Washington, FPO, APO, Puerto Rico, Virgin Islands, and Guam are shipped Priority Mail. Upgrade options are not availabe. Insurance charges may be applied.
International Shipping and Special Requests
To arrange for a special shipment request please e-mail service@cigar.com or call Toll Free: 800.357.9800.
Improper Address
If you do not provide us the complete proper address or if you request the package to be delivered to another address (other than the one you originally provided us with) and our shipping company charges us, your credit card could be charged up to an additional $15.00.
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